PHOENIX – next 5 steps

  1. Return to the previous Payment Process and I.T. platform ASAP and shut down PHOENIX.
  2. Establish Single Federal Payment Function (organization) Head and Owner.
  3. Appoint Payment Function Heads and Payment Process Owners in relevant institutions.
    1. – Have them REDEFINE the Payment Process problem.
    2. – Have them AGREE on a new Common Payment Process.
  4. Prepare RFP for potential Payment Function and Process outsourcing/automation.
  5. Potentially Outsource, Automate or …. improve the efficiency of the existing function and process.

The above is not possible without direct involvement of the Prime Minister (to mandate steps 1 and 2).

The above Program MUST be managed by the Payment Function (organization).

This is NOT an “I.T.” Program – PHOENIX or SHARED SERVICES may not be a part of a chosen solution.

Total estimated realistic duration: 30-36 months.

Interim tangible results after 12 months and every 3-4 months thereafter.

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